False Fault During Away Mode

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False Fault During Away Mode

Postby andern » Sun Nov 03, 2019 9:25 am

Randomly through the night I get false fault through zone 26,28,30,32. They all occur at the same time. This only occurs when the system is armed. My system only has zones on the 26 and 28. I am using a dsc 5010 system with a 5108 expansion. The alarm of the actual system does not go off it is only the alarm decoder showing the fault. It is immediately set the close after.
andern
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Re: False Fault During Away Mode

Postby mathewss » Sun Nov 03, 2019 9:33 am

Please send me here or via email at ad2usb@support.nutech.com the live logs when this happens. Maybe using putty to port 10000 overnight and saved to a file.
I don't have an easy button for such a long capture built into the webapp. If you need assistance just ask and i can set it up for you over a remote desktop sharing app.

Best
Sean M.
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Re: False Fault During Away Mode

Postby mathewss » Sun Nov 03, 2019 9:38 am

Oh and please send me your firmeware version and config settings from the settings->advanced->diagnostics page
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