AlarmDecoder Modem - Revision history

10.10.0.12: /* Introduction */

2017-10-12T03:57:23Z

‎Introduction

10.10.0.14: /* Can I use other Long-Range Radio devices at the same time? */

2017-07-07T19:09:43Z

‎Can I use other Long-Range Radio devices at the same time?

10.10.0.14: /* Setup & Configuration */

2017-01-25T22:11:06Z

‎Setup & Configuration

10.10.0.14: /* FAQ */

2016-02-04T21:35:26Z

‎FAQ

204.10.16.29: /* Is your panel supported? */

2016-02-04T21:14:21Z

‎Is your panel supported?

10.10.0.9: /* Setup & Configuration */

2016-01-19T19:30:53Z

‎Setup & Configuration

204.10.16.29: /* Setup & Configuration */

2016-01-18T20:15:33Z

‎Setup & Configuration

204.10.16.29 at 01:21, 16 January 2016

2016-01-16T01:21:45Z

204.10.16.29 at 00:41, 16 January 2016

2016-01-16T00:41:15Z

204.10.16.29 at 23:29, 15 January 2016

2016-01-15T23:29:27Z

@@ Line 1: / Line 1: @@
 =Introduction=
+[[File:Banner6.jpg]]
 Programming your alarm system tends to be a tedious endeavour so our goal with the AlarmDecoder Modem is to make it less intimidating and less time consuming by letting the Compass&reg; software do most of the work without having to deal with ancient modems.

@@ Line 71: / Line 71: @@
 The panel bus is limited to a single Long-Range Radio device at a time, since it has a dedicated keypad address for it's functionality.
-Normally the AlarmDecoder can coexist on the bus as long as you don't have emulation enabled, but for Compass support it temporarily acts as a radio and needs to be able to communicate with interference.
+Normally the AlarmDecoder can coexist on the bus as long as you don't have emulation enabled, but for Compass support it temporarily acts as a radio and needs to be able to communicate without interference.
 If you would like to keep your existing radio connected we recommend temporarily disconnecting it when you intend to use the AlarmDecoder Modem and Compass.

@@ Line 82: / Line 82: @@
 # Download the AlarmDecoder Modem software using the link provided in your order email or from [[https://www.alarmdecoder.com/modem.php Here]].
-# Run the installer.  This will install the modem and any necessary prerequisites.
+# Run the installer as Administrator. (Shift + Right-click -> Run As Administrator)
 #* Enter your product key when prompted.
 # Make sure that all keypad applications, terminal clients or other software accessing the AlarmDecoder is closed.  One connection is allowed at a time unless you're using the network interface.

@@ Line 42: / Line 42: @@
 | First Alert || FA168CPS / FA168CPSSIA || style="text-align:center;" | 5.2+
 |}
 ==Do I need to know my installer code?==
@@ Line 54: / Line 67: @@
 Please note that if you reset your dialer settings it will keep your alarm company from monitoring your home.
 ==Where can I get Compass&reg;?==

@@ Line 31: / Line 31: @@
 |-
 | Vista || 20P / 20PSIA || style="text-align:center;" | 5.2+
 |-
 | First Alert || FA130CP || style="text-align:center;" | 2.0+

@@ Line 93: / Line 93: @@
 ### Uncheck the ''Answering Machine Defeat'' checkbox.
 ### Select the proper CSID setting for your install.
-###* ''First Time Communication'': Select this if your panel has a default CSID. (Field 36)
+###* ''First Time Communication'': Select this if your panel has a default CSID.
-###** ''Acct # in Panel'': Select this option if the Account number has been programmed on your panel. (Field 32) The Account number in Compass&reg; much match.
+###** ''Acct # in Panel'': Select this option if the Account number has been programmed on your panel. The Account number in Compass&reg; much match.
 ### Click ''Connect''

← Older revision		Revision as of 01:21, 16 January 2016
Line 108:		Line 108:

	There are a few things that can cause the connection to the panel to fail. The following issues should be checked in the order they're presented, though the incorrect CSID is probably the most common issue.		There are a few things that can cause the connection to the panel to fail. The following issues should be checked in the order they're presented, though the incorrect CSID is probably the most common issue.
		+
		+	===AlarmDecoder Firmware Revision===
		+
		+	This features requires version 2.2a.8.2+ on your AlarmDecoder. You can download that from [http://www.alarmdecoder.com/wiki/index.php/Firmware here].

	===Panel too old===		===Panel too old===

@@ Line 8: / Line 8: @@
 ==Is your panel supported?==
 [[File:Panel_model.png|thumb|Vista 20P]]
@@ Line 18: / Line 16: @@
 Next, you need to confirm that the panel software revision meets the level required to support internet downloading.  You can determine the revision of your panel by again checking the panel circuit board for a chip & socket with a sticker on it.
-===List of supported panels===
+See the pictures to the right for examples.
 {| class="wikitable"
 |+ Panel Compatibility
@@ Line 44: / Line 43: @@
 ==Do I need to know my installer code?==
-While it's technically possible you could make things work without knowing the installer code for your panel, there are a number of things that may need to be changed in the panel programming.
+While it's possible you could make things work without knowing the installer code for your panel, there are a number of things that may need to be changed in the panel programming.
-If your panel is currently or was previously monitored you'll likely need to either obtain the CSID and Account # from your alarm company or reset the dialer settings to factory default.  This can typically be done by executing *96 while in programming mode.
+If your panel is currently or was previously monitored you'll likely need to either obtain the CSID and Account number for your panel or reset the dialer settings to factory default.  This can typically be done by executing *96 while in programming mode.
 ==Can I use this while monitored by an alarm company?==
-Again, this is technically possible, but you'd need to convince your alarm company to provide you with the CSID and Account # on your panel.
+This is technically possible, but you'll need to obtain the proper CSID and Account number for your panel.
 Please note that if you reset your dialer settings it will keep your alarm company from monitoring your home.
 ==Where can I get Compass&reg;?==
-Compass is available for download on the internet, though we cannot provide any direct links.
+Compass&reg; is available on the internet, though we cannot provide any direct links.
 =Setup & Configuration=
@@ Line 67: / Line 62: @@
 # Run the installer.  This will install the modem and any necessary prerequisites.
 #* Enter your product key when prompted.
-# Make sure that all keypad applications, terminal clients or other software accessing the AlarmDecoder is closed.  One connection is allowed at a time.
+# Make sure that all keypad applications, terminal clients or other software accessing the AlarmDecoder is closed.  One connection is allowed at a time unless you're using the network interface.
 # Configure the AlarmDecoder Modem
 ## Run the '''AlarmDecoder Modem Setup''' from your Start Menu.
@@ Line 80: / Line 75: @@
 ## Create a new modem
 ##* Compass&reg; 1.x:
-##*# Select the AlarmDecoder Modem Comm port (from the first dropdown) as your COM port.
+##*# Select the AlarmDecoder Modem COM port (from the first dropdown) as your COM port.
 ##* Compass&reg; 2.x:
 ##*# Click Configure COM ports
@@ Line 99: / Line 94: @@
 ### Select the proper CSID setting for your install.
 ###* ''First Time Communication'': Select this if your panel has a default CSID. (Field 36)
-###** ''Acct # in Panel'': Select this option if the Acct # has been programmed on your panel. (Field 32) The Account number in Compass&reg; much match.
+###** ''Acct # in Panel'': Select this option if the Account number has been programmed on your panel. (Field 32) The Account number in Compass&reg; much match.
 ### Click ''Connect''
 =Using The Modem=
-Using Compass&reg; is beyond the scope of this document, but one thing that should be noted is the definition of UPLOAD and DOWNLOAD.
+Using Compass&reg; is beyond the scope of this document, but one thing that should be noted is the definition of '''UPLOAD''' and '''DOWNLOAD'''.
-These are opposite from traditional logic since they are defined as if from Compass&reg;' point of view at a alarm company.  UPLOAD retrieves the configuration from your panel and puts it into Compass&reg;.  DOWNLOAD does the opposite and writes the configuration to your panel.
+These are opposite from traditional logic since they are defined as if from Compass&reg;' point of view at a alarm company.  '''UPLOAD''' retrieves the configuration from your panel and puts it into Compass&reg;.  '''DOWNLOAD''' does the opposite and writes the configuration to your panel.
 =Troubleshooting=
@@ Line 114: / Line 109: @@
 There are a few things that can cause the connection to the panel to fail.  The following issues should be checked in the order they're presented, though the incorrect CSID is probably the most common issue.
-==Panel too old==
+===Panel too old===
-Check the revision of your panel by following the instructions <here>.
+Check the revision of your panel by following the instructions [[#Is_your_panel_supported?|here]].
 It's a fairly simple process to swap the chip on your panel if the revision doesn't meet the minimum requirement.  You can find replacement chips with newer firmware for a reasonable price on Ebay.  After you get the chip it's as simple as popping the old one out and putting the new one in.  No reprogramming should be required.
-==Incorrect CSID==
+===Incorrect CSID===
 The CSID (Central Station ID) is the identifier that alarm companies use to authenticate with your panel.  There are two different states that this can be in:
@@ Line 136: / Line 131: @@
 ==No COM port available in the AlarmDecoder Configuration tool==
-Please contact support at alarmdecoder@support.nutech.com and we'll help you figure out what's going on.
+Please email us at [mailto:alarmdecoder@support.nutech.com alarmdecoder@support.nutech.com] and we'll help you figure out what's going on.
 =Getting Help=
-If you have issues with the software please feel free to contact us at alarmdecoder@support.nutech.com or post in our forums.
+If you have issues with the software please feel free to email us at [mailto:alarmdecoder@support.nutech.com alarmdecoder@support.nutech.com] or post in our [http://www.alarmdecoder.com/forums/index.php forums].
 Please include the following details with your request:
@@ Line 146: / Line 141: @@
 * Panel model
 * Panel revision
 <span style="font-size:88%">&bull; All trademarks are the property of their respective owners.</span>

@@ Line 69: / Line 69: @@
 # Make sure that all keypad applications, terminal clients or other software accessing the AlarmDecoder is closed.  One connection is allowed at a time.
 # Configure the AlarmDecoder Modem
-## Run the AlarmDecoder Modem Setup from your Start Menu.
+## Run the '''AlarmDecoder Modem Setup''' from your Start Menu.
 ### Choose your AlarmDecoder Modem COM port from the first dropdown box.
 ###* You should make a note of this for later.
@@ Line 76: / Line 76: @@
 ###* If Network: Fill in the name or IP address of the computer (or AD2PI) that's running the ser2sock service.
 ###** Note: This service is preinstalled on our pre-configured Raspbian disk images.
-### Click Save
+### Click ''Save''
 # Configure Compass&reg;
 ## Create a new modem
@@ Line 83: / Line 83: @@
 ##* Compass&reg; 2.x:
 ##*# Click Configure COM ports
-##*# Choose your AlarmDecoder Modem COM port from the list and click Add.
+##*# Choose your AlarmDecoder Modem COM port from the list and click ''Add''.
 ##*# Close the window and select the port in the list.
 ## Configure the modem
 ##* Compass&reg; 1.x:
-##*# Select Ademco for the Company
+##*# Select ''Ademco'' for the Company
-##*# Select Accura 336 as your modem type.
+##*# Select ''Accura 336'' as your modem type.
 ##* Compass&reg; 2.x:
-##*# Select Ademco/First Alert for the Company.
+##*# Select ''Ademco/First Alert'' for the Company.
-##*# Select Ademco CIA 2400 as your modem type.
+##*# Select ''Ademco CIA 2400'' as your modem type.
-## Open (or create) as Customer
+## Open (or create) a Customer
 ## Open the Communications screen
 ## Test your modem connection
 ### Set the panel phone number to whatever you prefer.  It is required but ignored.
-### Uncheck the Answering Machine Defeat checkbox.
+### Uncheck the ''Answering Machine Defeat'' checkbox.
 ### Select the proper CSID setting for your install.
-###* First Time Communication: Select this if your panel has a default CSID. (Field 36)
+###* ''First Time Communication'': Select this if your panel has a default CSID. (Field 36)
-###** Acct # in Panel: Select this option if the Acct # has been programmed on your panel. (Field 32) The Account number in Compass&reg; much match.
+###** ''Acct # in Panel'': Select this option if the Acct # has been programmed on your panel. (Field 32) The Account number in Compass&reg; much match.
-### Click Connect
+### Click ''Connect''
 =Using The Modem=