Problem with Installing SmartApp and the virtual devices

General Discussion

Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Wed Aug 22, 2018 3:06 pm

Hey guys i'm trying to install the new smartapp from the instructions on github and i'm at step 9 from Install SmartApp (via github integration) but when i click on install i get the following error

physicalgraph.app.exception.UnknownDeviceTypeException: Device type 'AlarmDecoder action button indicator' in namespace 'alarmdecoder' not found. @line 1079 (doCall)

this is whats on line 1079
def nd = addChildDevice("alarmdecoder", "AlarmDecoder action button indicator", "${state.ip}:${state.port}:armStay", state.hub,


it doesnt create any devices at all.. it does give me an uninstall option to go back.


i've rebooted the AD network appliance but it still gives me this error. any ideas?
Attachments
AD.PNG
AD.PNG (24.05 KiB) Viewed 825 times
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Thu Aug 23, 2018 8:41 am

forgot to mentioned i'm running FW ver 2.2a.8.8
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Fri Aug 24, 2018 6:21 am

anyone got any ideas?
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Mon Aug 27, 2018 9:53 am

webapp v0.8.2-0-g0664184
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Wed Aug 29, 2018 9:16 pm

I really need my alarm reintegrated with SmartThings.

I’ve even googled around for the previous version to put back but can’t find it on github.

Does anyone have a link or can find the old smart app ?
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby kevin » Thu Sep 06, 2018 5:00 pm

make sure your alarmdecoder library itself is up to date and make sure you have the newest webapp

ssh in and issue these commands

cd /opt/alarmdecoder
git pull origin master
sudo python setup.py install
cd /opt/alarmdecoder-webapp
git pull origin master
sudo reboot
Not an employee of the company. Just here to help and keep things clean.
kevin
Site Admin
Site Admin
 
Posts: 992
Joined: Fri Aug 16, 2013 10:10 am

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Fri Sep 07, 2018 4:32 am

i ran the commands but it still shows the same version pic AD2

and i get the same error when trying to install the service in simulator pic AD3
Attachments
AD3.PNG
AD3
AD3.PNG (76.17 KiB) Viewed 729 times
AD2.PNG
AD2
AD2.PNG (26.72 KiB) Viewed 729 times
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby kevin » Fri Sep 07, 2018 6:14 pm

Well unfortunately I'm not familiar with that portion of the project, you're better off posting an issue on github or emailing support directly
Not an employee of the company. Just here to help and keep things clean.
kevin
Site Admin
Site Admin
 
Posts: 992
Joined: Fri Aug 16, 2013 10:10 am

Re: Problem with Installing SmartApp and the virtual devices

Postby ToXIc » Fri Sep 07, 2018 7:22 pm

i email them over two weeks ago but nothing. the only reason i bought the AD appliance is the smartapp capabilities.

i just opened an issue in github also thanks..

p.s solicit some help in getting the spam bots under control.
ToXIc
Junior Nut
Junior Nut
 
Posts: 23
Joined: Thu May 04, 2017 1:58 pm

Re: Problem with Installing SmartApp and the virtual devices

Postby kevin » Sat Sep 08, 2018 7:59 am

I don't work for them... I have no input on how things are run or allocated resource wise, I just help when I have time - totally forgot about the project to be honest until I got a private message notification in my email.
Not an employee of the company. Just here to help and keep things clean.
kevin
Site Admin
Site Admin
 
Posts: 992
Joined: Fri Aug 16, 2013 10:10 am

Next

Return to General

Who is online

Users browsing this forum: No registered users and 2 guests