Why can't I see the reason

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Why can't I see the reason

Postby Maxburn » Wed May 22, 2019 11:59 pm

I'm getting false alarms and the Alarm Decoder log is not complete, it's missing information that would help me fix this system. Why am I NEVER seeing the reason for alerts to be triggered in the middle of the night? Why is the log not complete?

Situation is Alarm is triggered in the middle of the night and I go disarm the system before it actually triggers the siren. Because I disarmed it before the siren goes off I can't tell what zone triggered the system, which is a crappy design if you ask me, but whatever. Thing is I'm not seeing anything at all in the decoder log either, first thing logged is disarming the system. Why am I never seeing the event that triggered the alarm in the middle of the night????


2019-5-23 3:41:41 AM ARM The alarm system has been armed. <- armed in stay mode OK so no exterior zone stayed faulted
2019-5-23 3:41:40 AM READY Ready status has changed to False <- more missing information, ready was true or I couldn't have armed it.
2019-5-23 3:25:47 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored.
2019-5-23 3:25:47 AM READY Ready status has changed to True
2019-5-23 3:25:42 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:42 AM READY Ready status has changed to False
2019-5-23 3:25:42 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored.
2019-5-23 3:25:42 AM READY Ready status has changed to True
2019-5-23 3:25:37 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:37 AM READY Ready status has changed to False
2019-5-23 3:25:36 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored.
2019-5-23 3:25:36 AM READY Ready status has changed to True
2019-5-23 3:25:32 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:32 AM READY Ready status has changed to False
2019-5-23 3:25:22 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored. <-- me walking around wondering whats going on
2019-5-23 3:25:22 AM READY Ready status has changed to True
2019-5-23 3:25:17 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:17 AM READY Ready status has changed to False
2019-5-23 3:25:16 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored.
2019-5-23 3:25:16 AM READY Ready status has changed to True
2019-5-23 3:25:12 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:12 AM READY Ready status has changed to False
2019-5-23 3:25:10 AM ZONE RESTORE Zone INSIDE MOTION (7) has been restored.
2019-5-23 3:25:10 AM READY Ready status has changed to True
2019-5-23 3:25:07 AM ZONE FAULT Zone INSIDE MOTION (7) has been faulted.
2019-5-23 3:25:07 AM READY Ready status has changed to False
2019-5-23 3:25:06 AM READY Ready status has changed to True
2019-5-23 3:25:06 AM DISARM The alarm system has been disarmed. <- Alarm triggered in the middle of the night WHY???
2019-5-22 8:34:24 PM ARM The alarm system has been armed. <- done going outside for the night
2019-5-22 8:34:24 PM READY Ready status has changed to False <- more missing information, ready was true or I couldn't have armed it.
2019-5-22 8:34:19 PM ZONE RESTORE Zone GARAGE DOOR (2) has been restored.
2019-5-22 8:34:19 PM READY Ready status has changed to True
2019-5-22 8:34:15 PM ZONE RESTORE Zone GARAGE MOTION (8) has been restored.
2019-5-22 8:34:10 PM ZONE FAULT Zone GARAGE MOTION (8) has been faulted.
2019-5-22 8:34:10 PM ZONE FAULT Zone GARAGE DOOR (2) has been faulted.


This happens like once every other week and I've lost confidence in the system with all the false alarms, and I've lost confidence in alarm decoder because plainly the log is missing information in many cases. I'm about to tear the thing out and put something else in unless this incomplete logging issue and the false alert trigger can be solved.

Panel is Ademvo Vista 20P.
Maxburn
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