Keypad communication (Receive) ⚠ Test timed out.

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Re: Keypad communication (Receive) ⚠ Test timed out.

Postby prjc3113 » Fri Oct 20, 2017 3:27 pm

Just fo fun, I did hook up a scope to verify that data was indeed transmitted over the TX line, unfortunately not decoded by the AD2PI device.
Screen Shot 2017-10-20 at 4.24.10 PM.png
Screen Shot 2017-10-20 at 4.24.10 PM.png (243.98 KiB) Viewed 2221 times

We see the 'heartbeat' clock coming in, as well as datastream once in a while when a status is being provided, but the device doesn't see it.

That's really too bad.

I sent an email to the support channel. A ticket number has been assigned to my case. Pending for further action from engineering now.
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Re: Keypad communication (Receive) ⚠ Test timed out.

Postby prjc3113 » Mon Nov 06, 2017 7:56 am

As suspected - panel is way too old and not supported by NuTech. They don't have any panel to test and support their decoder with. So they decided not to provide support for this model.

For info; I can simulate the keypad and send commands to the panel using the WEB interface exactly as if I was in from of a physical one, but I'm unable to receive any data through the decoder. That's too bad.

They offered me to RMA the decoder.
Note: Very nice tech support people at NUTECH
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