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Smartthings Integration stopped working

PostPosted: Wed Apr 10, 2019 9:45 pm
by dewdropremix
Hi
I had my Smartthings integrated with my Ademco Vista 21P using AD2PI. The Smartthings app stopped syncing with Alarmdecoder last week.
I updated all my device handlers and smartapp.

I reinstalled the Alarmdecoder webapp and firmware (2.2a.8.8) on the Raspberry PI. I have installed the Smartapp (Version 2.0.3) and I tried to install the Alarm Decoder service for my Location.

I get the following errors
d7addcab-9edf-4625-9305-cb40d07db275 10:53:50 PM: error armStaySet: Could not find 'armStay' device.
d7addcab-9edf-4625-9305-cb40d07db275 10:53:50 PM: error armAwaySet: Could not find 'armAway' device.

Please help

Re: Smartthings Integration stopped working

PostPosted: Thu Apr 11, 2019 12:32 pm
by mathewss
Likely with all of the changes you made we may be dealing with different problems than you had originally.

If you reset everything did you set your API key again? I am available for tech support over a remote desktop likely a simply way to figure out what is wrong is to let me take a look.

If not please send logs from the AD2PI, Confirm you can ARM/DISARM from the Pi web interface. Next logs from the ST Hub when you arm /disarm will show any activity between the hub and the AD2PI.

Best
Sean M
403 443 2000 Extension 4 for support.

Re: Smartthings Integration stopped working

PostPosted: Fri Apr 12, 2019 6:41 am
by dewdropremix
How to enable remote desktop or send the requested logs

Re: Smartthings Integration stopped working

PostPosted: Tue Apr 16, 2019 8:51 pm
by JamesBotch